Built around your business, not the other way around.

This isn't software you have to learn. It's a service we tailor to how you already work.

We set it all up.

There's nothing for you to install, configure, or figure out. When you sign on, we sit down with you (by phone — it'll take less than an hour) and learn how your business runs. Then we build everything around that.

What gets tailored

Your services and rates. The system knows what you do and what you charge, so estimates go out with your numbers — not guesses.
Your service area. Calls from outside where you work get handled honestly instead of booked onto your calendar by mistake.
Your schedule. Your availability, your blackout times, how much buffer you want between jobs — the booking follows your rules.
How you talk to customers. Estimates, invoices, and reminders go out in a tone that sounds like you, with your business name on them.
Your dispatch. Jobs route to the right tech with the job details attached — no whiteboard, no group text chains.
Your follow-ups. Estimate reminders, invoice nudges, and service reminders run on timing you approve.

What a normal day looks like

A customer calls at 7:40pm while you're finishing a job. We answer, figure out what they need, and book them for Thursday morning.
The estimate goes out by text before you've left the driveway.
If they don't sign in two days, a polite reminder goes out automatically.
After the job, the invoice goes out. If it sits unpaid, reminders follow until it's paid.
A year later, that customer gets a reminder that they're due for service — and books again.

You did the work. Everything else happened on its own.

You're always in control.

The owner dashboard shows every call, every booking, every invoice — so you always know what happened without making a single phone call. And if something needs your judgment, it comes to you instead of being guessed at.

Nothing here runs on autopilot without your say-so. You approve how things work up front, and you can change any of it by just telling us.

See what it would handle for you.

Tell us about your business and we'll walk through exactly what Onyx Operations would take off your plate.

Talk to us